Testimonials

From first phone to Katie to leaving with our new car . The service was friendly and first class . Will deffernantly recommend this company to friends and family.

I dropped into PartXCentre after a large online car dealership didn’t fulfil my order on a car and I am so glad I did. Having lived in the area for over 10 years I’d heard about the reputation that PartXCentre had; Trust, honesty, reliability. All values that you don’t always tend to find with some (not all) car dealerships. We saw a car we were interested in and Katy was there to meet us. Nothing was too much and all questions were answered. There was no pressured sales and after a test drive we decided to buy the car. Katy is a credit to the business and made the whole sales process a breeze. Her knowledge is exceptional too. Such a lovely person to deal with; you actually feel like you are buying a car from a family member, as there is that trust. On to the car. It’s supreme. Everything was as it should be. Valeted and in perfect working order. The car has clearly been looked after and that’s reflective of the vehicles that PartXCentre sell. That’s why they’ve been trading for decades. Driving the car, we keep discovering little gadgets within it that truly bring a smile to our faces every time we get into it, like driver assist etc. It is perfect in every way. All documentation was present with tax sorted and a full service history. The car came with a full MOT and a service. Plus, not far off a full tank of fuel! A lovely little bonus. Katy and Tim, you’ve done us proud and I wholeheartedly recommend anyone looking to buy a vehicle, to check out PartXCentre in Castle Donington. We will go again for other cars. 10/10

PartXCentre are brilliant. Katie was really helpful and knowledgeable about the car (Erik the Yaris - don't ask!). She was available for any queries, but also left me to my own devices to check the car over. Even if I was lying on the floor in just a T-Shirt and jeans in December, and making everyone feel cold. She made sure the car had more than enough fuel for the journey home, and took the time to explain all the controls and features before I drove away. Katie even made sure my phone was paired with the radio so I could contact my partner on the drive home. They are highly recommended, and a lot of other companies could learn from how they operate.

Very well presented vehicles. Kate and Tim are great you never feel pressured to buy and they go out of there way to help you. Plenty of finance options available.

Great experience, my daughter was buying her first car from Kate. Having visited many car shops feeling deflated and disappointed during our search, finding a car with Partxcentre changed our whole experience. Kate has great reviews which made us decide to buy from her. We missed the car we initially went to buy, however Kate found us another car just as good and kept us informed through out the process, making sure we had all we needed. Kate was friendly, a great communicator, helpful, honest and informative. We are happy with the car and the whole experience thank you. Bonnie and Lauren.

Excellent service from the start and Katie provides a top quality after service. The car runs like a dream and it was excellent value.

Was a pleasure buying from katie , she made sure the car was as perfect as it could get and after 4 months have had no problems, also gave very fair offer on a car exchange. Overall good experience, Spot on👌🏻

We searched locally (Wiltshire) for the perfect used Lexus ct hybrid.

Nothing we could find locally met our specifications, or expectations by far. A couple horror shows later and at least one dealer two grown men were uncomfortable with later we looked further afield.

We extended the search parameters to nationwide. And we found a listing from PartXcentre. The car looked great on the photos and was accurately and fully described. Price was also great for the good condition of the vehicle.

We took the plunge and got in touch. The lady we spoke to, Katie, was brilliant from the start. Asked all the right questions about our car and the deal we were looking for and answered all the questions we had about the car for sale.

We agreed to make the 3 and a half hour journey up country the next day having been given excellent instructions on how to find the dealership once off the motorway.

We were welcomed to the dealership by Katie who was so friendly that we immediately felt relaxed.

The car was in excellent condition, Katie took us round the car pointing out any issues she was aware of and asking us to find any we could see as they would be fixed before collection. We were taken on a good test drive and asked what type of road and journeys we usually do and she tried to replicate them on the test drive. She noted a small noise on test drive and added to the list to be fixed before we collect.

Katie took our car on a quick spin and offered us the asking price for the part exchange which was the market expected figure. Which we were happy with. While she was away we were free to look the car over in as much detail as we wanted to.

Katie was very generous with her time spending as much time as she needed to to find us the right deal financially, and really knew her stuff. She clearly had great rapport with her finance contacts which helped us out no end. Nothing was too much trouble for Katie. The transaction was open honest and fair, and we were very happy with the whole process.

We collect the car a few days afterwards, which did mean another long journey. But, that meant Katie had time to do everything she wanted to do to the car, new MOT, a service at a LEXUS Specialist using Lexus parts. The paintwork attended to the wheel alloys tidied up and the small squeak from the brakes seen to. We were also given a good warranty.

This place is like gold dust for a customer to find cars which are honest, a dealer who is upfront and when they say we want you to be happy that’s not just words.

Their standards are head and shoulders above the others. I’ve seen a better way of business here than from main dealers when I’ve been buying new.

All in all. If Katie was 20 miles away we would never use another dealer for a second hand car ever again.

The fact that the dealership is 160 miles away actually wouldn’t stop me looking here first in the future or recommending family and friends to do the same. It’s well worth the drive. Can’t fault the business. Can’t fault Katie. Can’t fault the car. Can’t fault the buying process.

It's not often you can say buying a second hand car is an enjoyable experience but Katie made it so. Wonderful little car, nicely presented at a fair price was a good start but fantastic customer service confirms the five stars - constant updates throughout the process and nothing appeared too much trouble.

We looked for a family car for a little while until we happened to stumble on PartXCentre. Katie was exceptional! She really did go the extra mile to make sure everything was sorted with our Peugeot 2008. MOT, serviced with new tyres, brake pads and discs before we drove it away. Even after Katie herself had to deal with some sad news away from work, she was so professional, caring and and nothing ever felt too much trouble to her. Lovely lady to deal with, lovely service and we will be sure to comeback when we purchase our next motor. Thank you Katie 🏻 5 star ⭐⭐⭐⭐⭐